Best Practice Documentation

ServiceNow Instance Migration / Consolidation / Separation Projects

• ServiceNow Instance Synchronisation: Migrating Related Tickets Together
• Handling Number Conflicts when migrating to a live ServiceNow instance
• Managing Import Set Records in Large Migrations into ServiceNow
• Best Practice Approach for migrating custom tables, forms and fields to a green-field instance
• Migration of Custom Field Values to an OTB Instance
• Migrating Tables from One Service Now Instance to Another

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Inter-platform Migration to ServiceNow

• Journal Entry Migration
• Migrating Knowledge Articles from BMC Remedy to ServiceNow
• Migrating CMDB records from BMC Remedy to ServiceNow
• Migrating SRDs and PDTs from BMC Remedy to ServiceNow
• Implementing Direct RSA Archer to ServiceNow migrations

BMC Remedy Migrations to Helix

• Migrating CMDB and Asset Data from Remedy On Premise to Helix using Precision Bridge 8.1

Data Replication and Archiving

• Data Types & Transformation - Service Now Archiving Projects

Other Best Practice Articles

• Choosing Suitable Key Mapping Fields
• Recommendations for Performance Tuning
• Migration Of Knowledge Articles from Cherwell to Jira
• Multi-threading for data creation and updates
• Multi-threading for data extraction
• Multi-threading for ServiceNow data creation and updates

See all 9 articles