Listed below are the enhancements included in this release:
List of Changes
1. Extension of Multithreading Support for Data Retrieval
Multithreading for data retrieval provides significant performance improvements during migration. This is now supported by the following Source Servers types:
- Service Now
- Remedy
- Oracle, SQL Server, Postgres, MySQL databases
- Salesforce
- Cherwell
- Ivanti
- HP Service Manager
- Jira
See the article Multi-threading for data extraction for more information.
2. Extension of multithreading support for Data Insert/Update
Multithreading for data insert and update operations provides significant performance improvements during migration. This is now supported by the following target server types:
- Service Now
- Remedy
- All database types
- Salesforce
- Cherwell
- Ivanti
See the article Multi-threading for data creation and updates for more information.
3. Performance improvements to Lookup and Key Mapping implementation for Databases
Changes to the implementation of lookups to reduce the number of individual queries sent to the database means that many lookup queries and ID mapping operations will be up to 20x faster than was previously the case. This enhancement applies to all database servers.
4. Support for the inclusion of CSV Lookups in templates
Templates can now include CSV files that support external lookups. The files will be will be copied to the project that the template is generated from. CSV files for external lookups are very useful in correlating source and target objects that, for example service catalog categorisations where the hierarchy is different on the source and target.
5.Cherwell to Ivanti Attachment Migration Support
For projects migrating records from Cherwell to Ivanti, attachment migration is now supported in the same way as for many other platforms.
More information on attachment migration can be found here
New and Updated Templates
The following templates are new or updated in the April Release of Precision Bridge 7.2:
| Template | Description |
|
NEW: Cherwell to Ivanti -> Foundation |
Migrates Cherwell Foundation Data (Organizational and user data) into Ivanti |
|
NEW: Cherwell to Ivanti -> Incident |
Migrates Cherwell Incident Data (Incidents, Tasks, Attachments and Comments) into Ivanti. See this document for more information on how to use this template. |
|
NEW: Cherwell to Ivanti -> Service Request |
Migrates Cherwell Service Request Data (Service Requests, tasks, comments and attachments) into Ivanti. See this document for more information on how to use this template. |
Advice To Users Upgrading from Precision Bridge 7.0 or earlier
The Use Server ID's Key Mapping option was removed from Precision Bridge 7.1. If this Key mapping option has been used in a project built with Precision Bridge 7.0 (or earlier), the Key Mapping option will default to 'No Key Mappings' when opened in Precision Bridge 7.1 or later.
Note that none of the Precision Bridge Templates used this option in earlier or current versions of Precision Bridge. If you have projects that use this option, be sure to select an alternative key mapping option to use (such as by selecting Key Field Mappings) before executing the project with Precision Bridge 7.2. Failure to do this may result in duplicate records being created if the project is run a second time to update existing records.
Other than the above, projects built using Precision Bridge 7.0 will still work Precision Bridge 7.2 with no changes required.
Licences for 7.0 and 7.1 will still work for 7.2.
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