Defining Lookup Queries
Creation of source and target lookup queries and description of limitations by server type.
- Defining Lookup Queries for Jira Servers
- Creating an External Server Lookup Query
- Source filter and Lookup queries when Server Type is Cherwell (CSM)
- Restrictions on Source Lookup Queries when Source Server Type is HP Service Manager
- Introduction to Lookup Queries
- Creating a Source Lookup Query
- Creating a Target Lookup Query
- Usage of Lookup Queries when Source Server Type is ServiceNow
- Usage of Keywords with ServiceNow Lookup Queries
- Usage of Keywords when Server Type is Archer
- Conversion of Reference Values when Source or Target Server Type is ServiceNow
- Restrictions on Source Lookup Queries when Source Server Type is Salesforce
- Usage of Server Query Expressions in Lookup Queries
- Optimising Lookup Queries for best performance